Shipping

How are the products delivered? What are the delivery charges?
Do I get free of charge shipping when my order exceeds a total of $ 500 ?
How long will it take for my package to arrive?
Can I have my package shipped to an address that is different from my billing address?
We will ship your package anywhere in the world, given that a physical address is specified.

Are all of the products on your site in stock?
Every item that we offer is considered a stock item. Since we carry myriads of items, and frequently get orders for huge number of a single item, we do sometimes run out of stock on a specific product. Most of the times it takes us 1 to 2 days to top off our stock. In exceptional cases when our distributors are unable to deliver us immediately, we will notify you through e-mail.

Do you ship internationally?
Yes, orders we do sent our products at all the locations across the globe.

Shopping
Do you accept phone orders?
NO we are not currently taking phone orders at this time.. Orders can be placed on our website.

Do I need to register to shop on your site?
Registration is not obligatory for shopping on our site, although it is suggested for repeat customers as it saves the errand of giving the same data whenever you shop on our site.

What if I can't find the product that I am looking for?
If you experience any trouble navigating the site, please feel free to call us at our customer care center at 91 98157 15798. If you wish to have us include a product on our site, please e-mail us at feedback@onlinepureherbs.com along with the information and we will try to accommodate you.

Payment Info:
Which methods of payment do you accept?
We accept all the major Indian and international credit cards as a mode of payment. Regretfully, the checks and money orders are not presently acknowledged.But yes we do accept orders through WESTERN-UNION .

Sales Tax Info:
Sales Tax is applicable as per the cyber laws for online trading

Returns:
Under what conditions can one return a package?
Products once purchased can not be returned.

Security:
How can one be sure that my credit card information will be safe when I enter it into your site?
All online transactions are dealt with via industry-standard SSL encryption. When you enter your credit card number into the order form, it is broadcasted athwart the Internet in an encrypted (scrambled) form, and then deciphered after it reaches to our server.
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